Returns & Exchanges
We want you to love your PEARL iZUMi gear, which is why we offer a 60-day return policy for items in original condition. If your performance apparel doesn't meet your expectations, we make the return or exchange process simple and efficient.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided; a small flat-rate return shipping fee will be deducted from your final refund.
Pack Your Gear
Place the unwashed and unworn items with original tags attached into the original shipping mailer or a secure box, ensuring the new shipping label is clearly visible.
Drop Off and Track
Drop your package at any authorized carrier location; once our warehouse receives and inspects the gear, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing